We are amending our legal agreements that apply to you. No action is required on your part, but if you want to know more, you can find details about these changes, when they apply and what you can do if you want to refuse changes to our Guidelines page. You can also view these changes by calling PayPal.com, click „Legal” at the bottom of the page, and then select „Guideline Updates.” If you have any questions about any of these changes or about your account, please contact us. Thank you for being a PayPal customer. I am very concerned about the change in unauthorized transactions. I wonder if many of PayPal`s clients have experienced them like me. I have had at least 6 unauthorized transactions in the last 1.5 years; particularly recently. They covered the loss, but according to this new information, they will not! I don`t give my information to anyone, it has never been established how the transactions could have taken place „online”. So if this happens again, they will do their investigation like them and then, if they have no proof that the person at my first signed access, they will not cover it… Basically, it tells me that they will no longer cover authorized transactions. If that`s the case, I`ll pay for a merchant service from my bank and get rid of PayPal because I`m not taking that risk. As for me, if I could have so many unauthorized transactions at my PayPal, then they can`t be as safe. I think PayPal is irresponsible to adopt it.
Other merchants cover unauthorized transactions, which is unacceptable. If you sell a product with PayPal, the seller will pay a 2.9% fee. These are processing fees that are not unusual and are also paid by credit card. However, if the seller has to refund his customers for any reason, you no longer collect this 2.9% tax. Details on my comment: I read what PayPal`es saying reauthorized transactions and I meant to refer to the `buyers logging into their PayPal accts`. One way or another, I think that is unacceptable PayPal. The fact that they couldn`t tell me how someone got my information to incriminate an unauthorized online transaction means that I may still not have been able to be covered. I have to be able to trust the merchants I use for my bank and be able to feel safe. Now PayPal asked me instead of whether I`m covered or not. www.paypal.com/us/webapps/mpp/ua/upcoming-policies-full?utm_source=epsilon&utm_campaign=A_EM_201908_US_19815_Q3_Legal_Updates_0518_Merch_LR_US&utm_medium=email All changes and updates to legal agreements are highlighted in italics on this page.
This highlight is intended to ensure better traceability of the changes and updates applied. What you`ll see in the updated user agreement If you want to better understand what`s different in the user agreement, here are some highlights: – change some of the fees we charge. – Change the balance sheet functionality for your PayPal account based on our ability to verify the credentials you provide us. – Updated additional requirements for coverage of unauthorized transactions under our seller protection program, so that they require payment to be made in a transaction from which the buyer logged into his account PayPal in order to close the transaction so that the seller would be covered by the program. – Updated eligibility requirements for the PayPal purhase protection program. – specify that some cash transactions require a source of relief financing. – How to calculate transaction exchange rates when we process currency conversions.